⚠ DRAFT — PENDING REVIEW. This document is not yet final. Every field marked ⚠ below is a placeholder awaiting confirmation, and the text has not completed legal review.
Privacy Notice
Last updated: ⚠ [ DATE OF PUBLICATION ]
Who we are
⚠ [ FULL REGISTERED LEGAL ENTITY NAME ] ("JTN Africa", "we", "us") is the data controller for personal data collected through this website.
- Address: Next Gen Mall, 5th Floor, Nairobi, Kenya
- Email: hello@jtnafrica.com
- Phone: 0794930254
- Data protection contact: ⚠ [ EMAIL FOR PRIVACY ENQUIRIES ]
- ODPC registration number: ⚠ [ REGISTRATION NUMBER, OR CONFIRM NOT REQUIRED ]
What we collect, and why
When you contact us. If you complete the contact form we collect your name, email address, phone number, postal address, subject and message. We use this only to respond to your enquiry and to keep a record of our correspondence with you.
Lawful basis: your consent, and our legitimate interest in responding to enquiries about our services.
When you subscribe to updates. If you sign up for our newsletter we collect your email address and name, and use them only to send you the updates you asked for. Every message includes a way to unsubscribe.
Lawful basis: your consent, which you may withdraw at any time.
When you browse. Our website sets a small number of cookies. Essential cookies keep the site working — they maintain your session and protect forms against cross-site request forgery. These cannot be switched off. We also ask your permission before setting any analytics or marketing cookies, and we do not set them unless you agree.
You can change your cookie choices at any time through the cookie settings on this site.
What we do not do
- We do not sell your personal data.
- We do not share it for advertising purposes.
- We do not use it to make automated decisions about you.
Who else sees it
⚠ [ LIST EVERY THIRD PARTY THAT ACTUALLY RECEIVES DATA - hosting provider, email delivery service, analytics provider if enabled, CRM ]
Our website is hosted by ⚠ [ HOSTING PROVIDER ] and data is stored in ⚠ [ LOCATION ].
How long we keep it
⚠ [ RETENTION PERIODS - enquiries kept for N years from last contact; newsletter subscriptions kept until you unsubscribe ]
Your rights
Under the Kenya Data Protection Act 2019 you have the right to:
- be told how your personal data is being used
- ask for a copy of the personal data we hold about you
- have inaccurate data corrected
- ask us to delete your data
- object to how we are using it
- ask us to restrict how we use it
- receive your data in a portable form
To exercise any of these rights, contact us at ⚠ [ EMAIL FOR PRIVACY ENQUIRIES ]. We will respond within ⚠ [ RESPONSE PERIOD ].
If you are not satisfied with our response, you may lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya.
⚠ [ IF JTN SERVES EU/UK CLIENTS: add GDPR rights, lawful-basis mapping and transfer safeguards. Delete this line if not applicable ]
How we protect your data
⚠ [ DESCRIBE ACTUAL MEASURES - HTTPS, admin access controls, who internally can read enquiries ]
Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last changed.