Megasenda — Bulk Messaging Platform

The Challenge

Businesses reach their customers across more channels every year, but the tools for doing so stay separate. SMS sits in one system, WhatsApp in another, email in a third. Each has its own contact list, its own reporting and its own workflow, so a single customer conversation is scattered across three places.

The Work

We built an integrated communication platform bringing bulk SMS, WhatsApp and email into one environment, and developed the brand and web presence around it.

• Bulk SMS platform
• WhatsApp communication capability
• Email communication tools
• A unified communication environment across all three channels
• Contact and audience management
• Website design and development, responsive across devices
• Brand identity development and digital product positioning

How It Works

Audiences, campaigns and reporting live in one system rather than three. A business builds its contact list once and reaches it by whichever channel suits the message, with delivery and engagement visible in the same place.

Outcome

• SMS, WhatsApp and email communication centralised in a single platform.
• One audience and contact model shared across every channel.
• A brand identity and web presence built around the product rather than bolted on.

Capabilities

SaaS · Messaging · Bulk SMS · WhatsApp · Email · Software Engineering · Branding · Web Development